Centralized Intake Line
Oahu: 832-5300
Neighbor Islands: 1-800-494-3991 (toll free)
- All reports of Child Abuse and Neglect, including Institutional Harm reports are now received by the CWI Unit on a 24/7 basis. Institutional harm refers to all substitute care arrangements licensed by the Department (foster, group, child care).
- Foster parents statewide requiring Child Welfare Services after hours may also contact the CWI Unit for assistance.
- Standby Duty social workers are available on each island to respond to crisis after hours.
For additional information, please feel free to contact the CWI Supervisor,Ms. Johnny Papa at 832-5280 or via toll free number, or email:jpapa@dhs.hawaii.gov.