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It Takes an 'Ohana

Hawaii's Foster Care Resource

To Report Child Abuse or Seek Services

Centralized Intake Line

Oahu:  832-5300
Neighbor Islands:   1-800-494-3991 (toll free)

  • All reports of Child Abuse and Neglect, including Institutional Harm reports are now received by the CWI Unit on a 24/7 basis. Institutional harm refers to all substitute care arrangements licensed by the Department (foster, group, child care).
  • Foster parents statewide requiring Child Welfare Services after hours may also contact the CWI Unit for assistance.
  • Standby Duty social workers are available on each island to respond to crisis after hours.

For additional information, please feel free to contact the CWI Supervisor,Ms. Johnny Papa at 832-5280 or via toll free number, or email:jpapa@dhs.hawaii.gov.

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